Companies publish internal documents in order to "get things done". Generally these documents are hard copy memos, procedures etc circulated and stored in folders or manuals at the point of use. These systems are difficult and costly to maintain and at the point of use it is difficult to find information quickly. As a result users tend to ignore vital information.

A new dimension has been added to the document handling process following the introduction of international standards for Quality, Health and Safety and Environmental management. In order to obtain and maintain certification documents must be part of a management process.

SMS works with customers to create dynamic electronic information systems that provide the controls and fast access to the information necessary for achieving business results. Whether it is "getting it right first time" , providing a "safe work place" or "going green" companies need information systems that are flexible and responsive to continuous change and improvement.

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